Privacy Policy

Effective Date: 15 April 2025

At HWD Systems Sdn Bhd, we are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”). This Privacy Policy outlines how we collect, use, process, disclose, and safeguard your personal data, as well as your rights in relation to your data.

1. What Personal Data Do We Collect?

In the course of your dealings with us, we may collect and process the following categories of personal data:

  1. Contact Information: Name, email address, telephone number, and mailing address.
  2. Identification & Background Information: Identity card, occupation, designation, bank details, credit card information, nationality, preferences.
  3. Corporate or Partnership Information (if applicable): Company name, registration number, directors, shareholders, shareholding structure, or partnership details.
  4. Sensitive Personal Data: Only collected where required and with your explicit consent.
  5. Technical and Website Usage Information: IP address, browser type, cookies, usage patterns, and pages accessed.
  6. Other relevant personal data: Any other information necessary for the purposes outlined in this Policy.

2. How Do We Collect Your Personal Data?

  1. When you use our website or digital platforms.
  2. When you attend events, conferences, seminars, or training.
  3. When you communicate with us verbally or in writing.
  4. From publicly available sources (e.g., government registries).
  5. Through cookies and similar technologies on our website.

If you provide us with personal data of third parties, you confirm that you have obtained their consent and that they are aware of their rights under this Privacy Policy.

3. How Do We Use Your Personal Data?

  1. Internal administrative and operational purposes.
  2. To provide and improve our products and services.
  3. To respond to your inquiries and requests.
  4. To send you promotional and marketing materials (where you have consented).
  5. To manage training, courses, or events, including registration and certification.
  6. To verify your identity or information provided.
  7. To conduct background/reference checks.
  8. To process payments or refunds.
  9. To comply with legal and regulatory obligations.
  10. Any other purpose related to our services that is not inconsistent with this Policy.

4. Disclosure of Your Personal Data

  1. Service providers, contractors, consultants, and third parties who assist us in delivering services.
  2. Financial institutions, insurers, auditors, legal advisors, and other professional service providers.
  3. Government bodies, regulatory authorities, enforcement agencies, and law enforcement as required by law.
  4. Prospective or actual acquirers of our business or assets.
  5. Any other parties with your express consent or as permitted by law.

Where necessary, we may transfer your personal data abroad, subject to safeguards and compliance with applicable data protection laws.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  1. Analyse website traffic and usage patterns.
  2. Recognise you on subsequent visits.
  3. Store your preferences and settings.

You can manage or disable cookies in your browser settings. Disabling cookies may affect your experience on our website.

6. Your Rights Under the PDPA

Subject to the PDPA, you may exercise the following rights by contacting us:

  1. Request access to your personal data.
  2. Request correction, updating, or deletion of your data.
  3. Withdraw or limit your consent to the processing of personal data.
  4. Make a complaint about how we handle your data.

Please note: We may refuse access in limited circumstances as provided under the PDPA.

7. Marketing and Communications

We may contact you for marketing purposes via email, phone, WhatsApp, SMS, or mail with your prior consent. You may opt-out at any time by contacting us or using the unsubscribe link provided.

8. Security Measures

We are committed to ensuring the security of your personal data. We implement appropriate technical, administrative, and physical safeguards to prevent unauthorised access, disclosure, or misuse.

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of every site you visit.

10. Consent

By accessing our website or using our services, you consent to the collection, use, processing, and disclosure of your personal data as outlined in this Policy. You may withdraw your consent by notifying us, but this may affect our ability to serve you.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be published on our website and will take effect from the date of publication. Your continued use of our services signifies your acceptance of the revised policy.

12. Contact Information

HWD SYSTEMS SDN BHD

No. 55B, Jalan Kenari 21, Bandar Puchong Jaya

47100 Puchong, Selangor

Email: info@cybersure.com.my

Phone: +603-80806652